BuyScout® AI Store Agent - Free AI Assistant for Shopify Stores

The hyper-personalized AI Store Agent

BuyScout® is your AI store representative, trained on your products and policies, to answer customer inquiries in real time and boost sales.

Free forever. Set up in 1 minute.

GDPR & AI Act compliant

Trusted by 500+ brands

Meet your AI Store Agent

Your store's 24/7 sales representative client advisor support agent sales representative client advisor

Like an attentive sales associate in a brick-and-mortar store, BuyScout® AI Store Agent uses page, browsing, cart, and conversation context to offer timely guidance when it may unblock a purchase.

Higher Conversion Rates

Greets visitors, answers their questions, and compares products to guide them to the right choice — typically lifting conversion 10–30%.

Larger Order Values

Recommends the right add-ons from each shopper's preferences, cart, and past purchases — growing average order value 15–25% with upsells & cross-sells.

Fewer Support Tickets

Resolves product questions and confusion instantly, around the clock — cutting repetitive support tickets 41% before they're ever filed.

Skills

The Most Capable AI Store Agent

Sales, product expertise, and customer support — handled automatically. Every skill connects to your store and product catalog, and works right out of the box.

Sales & Conversion

Product Recommendations Recommends relevant products through conversation using the shopper's stated needs, cart, and current catalog.

Size & Fit Guidance Automatically guides shoppers using published size charts, product measurements, available variants, and their stated fit preferences.

Smart Upsells Suggests relevant bundles, upgrades, and add-ons that fit the shopper's needs and budget without unnecessary pressure.

Product Expert Answers detailed questions from product pages, catalog data, manuals, and policies, with optional merchant guidance.

Competitor Comparison Automatically researches competing products in the background, then compares relevant options against the shopper's priorities and explains trade-offs.

Order Tracking Automatically verifies the order and retrieves the latest Shopify fulfillment and built-in major-carrier tracking updates.

Returns & Refunds Automatically checks return eligibility using store policy and order data, collects required details, and notifies support for merchant review.

Unmatched intelligence

Intelligence that connects it all.

BuyScout® draws on store knowledge, deep industry expertise, and live research—using shopper context and lasting memory to personalize every conversation.

Shopper context

Needs & preferences

Beyond your store

Industry knowledge Compare products Competitor offerings Market data Web browsing

Industries

Every catalog asks different questions.

Choose your industry to see the questions shoppers ask there, and how the AI Store Agent answers them.

Customer stories

Real stores. Real results.

NightCap turns customization questions into custom orders
NightCap makes patented drink-spiking prevention products and sells them in bulk to universities, venues, and brands.

Scott Barnes connects beauty inspiration to complete looks
Scott Barnes Cosmetics brings professional makeup artistry to shoppers through palettes, the Body Bling collection, brushes, and tools.

LHS answers shipping, luggage, and customization questions
LHS is a Taiwan-based lifestyle retailer whose luggage buyers compare sizes, features, warranties, and shipping before choosing.

From setup to sales - in 1 minute

  1. Install & Activate
    Install BuyScout® from the Shopify App Store, create an account, and activate it in your store theme editor.
  2. Learn Automatically
    BuyScout® automatically reads your store, products, policies, and other website pages. Merchants can add store-specific context or tailor behavior in BuyScout® Dashboard.
  3. Test & Review
    Ask real questions and review answers right on your store website.

Privacy & Trust

Your store's data stays yours.

Only what's needed
BuyScout® works only with the data already in your store — public product info always, plus customer and order details only when a shopper's question needs them. We never sell it and never use it for advertising.

You're in control
Set the brand voice, limit which topics it covers, and add your own answers — all from your dashboard. Every change can be tested in a private sandbox before it ever reaches a real shopper.

Pricing

Your AI Store Agent is free while your store is under 10,000 monthly visitors. As your traffic grows, simple visitor-based plans grow with you.